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Terms and Conditions


 

General

1. The owner of this web site is Gulden Kunstverk AS whose address is Gulden Kunstverk AS, Guldenveien 11, N-3053 Steinberg. Norway. Registration number 985887586.
2. Your contract for purchases made through the Site is with Gulden Kunstverk AS. You must be eighteen years old to use this site. If you are under eighteen, you may only use the site in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, please do not use the site.
3. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
4. No contract for the sale of any product will subsist between you and Gulden Kunstverk AS until Gulden Kunstverk AS dispatches the product(s) ordered. We will confirm that the product(s) have been dispatched by a confirmation email. This confirmation e-mail amounts to an acceptance by Gulden Kunstverk AS of your offer to buy goods from Gulden Kunstverk AS or a third party supplier that is engaged on your behalf by Gulden Kunstverk AS (whether or not you receive that e-mail).
5. You agree that e-mail can be used as a long-distance means of communication.
6. This confirmatory e-mail will contain all relevant statutory information concerning your contract.
7. The confirmatory e-mail will also contain a link to these terms and conditions, and may be amended in accordance with paragraph 59 below from time to time.
8. You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it.
9. Gulden Kunstverk AS will not pass on your personal or credit or debit card details to any third party except where an additional security check may be deemed necessary. We shall be entitled to process your data in accordance with the terms of our Privacy Policy. Please view this document for further information.
10. You undertake that all details you provide to Gulden Kunstverk AS for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.
11. You must choose a username and password on completion of registration. You are responsible for all actions taken under that username and password and shall only use the Site under your own username and password. You must make every effort to keep your password safe and should not disclose it to anyone. If it is compromised, you must change it. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password.
12. If there are any changes to the details supplied by you it is your responsibility to inform Gulden Kunstverk AS as soon as possible
13. You may cancel your order at any time prior to your order being processed by e-mail. We can also accept cancellations by telephoning Gulden Kunstverk AS during normal office hours (+47 32 23 62 80, Central European Time GMT+1.) You may also withdraw from the contract at any time after the product has been dispatched and you have received our email confirming your order but no later than 7 working days after the day after you receive the product by:
    - sending the notice of cancellation by email to info@guldenkunstverk.com ensuring that you quote your name, address and order reference number; or
    - where you have already received the goods, returning the goods to Gulden Kunstverk AS unopened together with the original invoice. Gulden Kunstverk AS will refund you the purchase price of the goods. Where appropriate Gulden Kunstverk AS shall refund any additional customs duties borne by you on receipt of the relevant customs receipt.
14. Once Gulden Kunstverk AS receive notification from you that you wish to withdraw from the contract (in accordance with these terms), any sum debited to Gulden Kunstverk AS from your credit card in relation to your order will be re-credited to that credit card account as soon as possible and in any event within 30 days of your order provided that the goods you wish to return are received by Gulden Kunstverk AS in the condition that they were in when delivered to you. You will be liable for any charges incurred in returning the goods to Gulden Kunstverk AS.
15. Gulden Kunstverk AS reserves the right to make a full restocking charge for any goods which are not returned in mint condition or to refuse to accept such goods, at its sole discretion. Gulden Kunstverk AS also reserves the right to make a charge for collecting goods from your premises in circumstances where they are not defective but you have cancelled your order. Your statutory rights are not affected.
16. You acknowledge that any review, feedback or rating which you leave may be published and agree that it may be displayed for as long as we consider appropriate and that the content may be syndicated to other Gulden Kunstverk AS sites and publications.
17. You agree to indemnify and hold us harmless against any claim or action brought by third parties, arising out of or in connection with any feedback, ratings or reviews posted by you on the website, including the violation of their privacy or intellectual property rights.
18. You grant Gulden Kunstverk AS and its affiliate companies a non-exclusive, royalty-free worldwide license to use or edit any reviews posted by you. We reserve the right to publish, edit or remove any reviews without notifying you.
 

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Liability

19. This section applies only to the extent permitted by law. For the avoidance of doubt, Gulden Kunstverk AS do not exclude or limit any liability for (a) personal injury (including sickness and death) where such injury results from Gulden Kunstverk AS’s negligence or willful default, or that of Gulden Kunstverk AS's employees, agents or subcontractors or (b) fraudulent misrepresentation.
20. Gulden Kunstverk AS does not accept liability (except as set out below) for any errors and omissions and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services.
21. If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. In the event that you order an item and the price published on the Site is incorrect for any reason, we will contact you to let you know the correct price and ask you whether you still wish us to fulfill your order at this price. We shall be under no obligation to fulfill an order for a product which was advertised at an incorrect price. We shall give you the option of confirming the order at the correct price or if you so choose, to cancel the order altogether. If you cancel and have already paid for the goods in the circumstances described in this clause, we shall refund the full amount in accordance with these Terms.
22. Gulden Kunstverk AS will do its best to correct errors and omissions as quickly as practicable after being notified of them.
23. TO THE FULLEST EXTENT PERMITTED BY LAW, GULDEN KUNSTVERK AS IS PROVIDING THIS SITE AND ITS CONTENTS ON AN ‘AS IS’ BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, GULDEN KUNSTVERK AS DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT.
24. In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, Gulden Kunstverk AS shall, at its own option, make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question PROVIDED THAT you notify Gulden Kunstverk AS of the problem in writing at the address stated in the confirmation e-mail within 10 working days of delivery of the goods. NOTHING IN THIS CLAUSE AFFECTS YOUR STATUTORY RIGHTS.
25. You and Gulden Kunstverk AS will only be liable under these Terms for losses which are a reasonably foreseeable consequence of the relevant breach of contract.
26. The products sold on the Site are provided for private domestic and consumer use only. Accordingly, Gulden Kunstverk AS do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the Site or for any products or services purchased from Gulden Kunstverk AS.
 

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Processing of orders

27.

Credit and Debit cards are debited on the day of shipping by Gulden Kunstverk AS. All prices include sales taxes (where applicable) unless otherwise stated, and no charge is made for shipping.

28. Every purchase you make shall be deemed performed in Norway. Norway law shall govern every aspect of contractual agreement concerning purchases made from the Site.
29. Gulden Kunstverk AS aims to arrange shipment of all ‘in stock’ items within 24 hours of receiving your order. Your order may be delayed if the item is not in stock with our suppliers. Some items may be unavailable and the current stock status is approximate. Gulden Kunstverk AS is not able to supply dates our suppliers may get an item in stock.
30. You can keep track of your order status yourself on-line with the order tracking facility on your account page. Our standard Returns Policy applies to all purchases from Gulden Kunstverk AS.
 

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Delivery/title/risk

31. The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation. Please note that your goods may be sent to you in installments. You may cancel your entire order with us if subsequent installments forming part of your order are not delivered by us.
32. Title to any product ordered will pass to you once Gulden Kunstverk AS has received payment in full for that product. Risk in any product ordered will pass upon delivery to you.
33. If your delivery address is outside of Norway, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Gulden Kunstverk AS advises each customer to contact their local customs office for further information.
34. Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
35. For Christmas Deliveries, we recommend that you order by the 18th December. We will endeavor to dispatch all ‘in stock’ orders within 24 hours, however we cannot guarantee delivery on or before the 24th December as the post may be delayed in your area.
 

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Miscellaneous

36. We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labor disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
37.

We shall have no liability (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in their networks and equipment.

38.

No waiver by us of any breach of these Terms shall be considered as a waiver of any subsequent breach of the same or any other provision.

39. You may not permit; create unauthorized framing of, or deep linking to, the Site or the creation of derivative works thereof from any other website under your management or control.
40. In these Terms, ‘Intellectual Property Rights’ means patents, database rights, copyright, design rights (whether registered or unregistered), trade marks (whether registered or unregistered) and other similar rights, together with the right to apply for the protection of any such rights. All Intellectual Property Rights in the Site shall be owned by us absolutely.
41. Gulden Kunstverk AS reserves all rights, title and interest in its Intellectual Property Rights in the Site. Any goodwill accruing from use of Gulden Kunstverk AS and its affiliates’ trade marks, trade and business names and service marks under this Agreement will vest in Gulden Kunstverk AS and its affiliates, as appropriate.
42. It is a crime to use a false name or a known invalid credit card to order. Anyone caught willfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. Gulden Kunstverk AS tracks the electronic ‘fingerprints’ of every order placed on Gulden Kunstverk AS to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.
43. We reserve the right to terminate this Agreement and to suspend or terminate your access to the Site immediately and without notice to you if:
    - you fail to make any payment to us when due;
    - you breach the terms of this Agreement (repeatedly or otherwise);
    - when requested by us to do so, you fail to provide us within a reasonable time with sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity;
    - we suspect you have engaged, or about to engage, or have in any way been involved, in fraudulent or illegal activity on the Site.
44. Gulden Kunstverk AS may amend these Terms from time to time, and place the new version on the Site. When Gulden Kunstverk AS does so, it will mention the fact on our home page (www.guldenkunstverk.com). For users purchasing goods or registering on the Site for the first time, all purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms. Otherwise, such changes will be effective against existing users thirty days following posting of the amended version on the Site. Your continued use of the Site following Gulden Kunstverk AS’s posting of any changes will constitute your acceptance of such changes. If you do not agree to any changes to these Terms, then your only remedy is to cease using the Site.
45. These Terms supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between Gulden Kunstverk AS and you relating to your purchase. Gulden Kunstverk AS advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by Gulden Kunstverk AS. We will store a copy of the contract entered into by you with Gulden Kunstverk AS. You are advised to read (and are responsible for reading) fully all information on this website.
46. If any provision of these Terms shall be held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the remaining parts of these Terms and the remainder of the affected provision shall be unaffected.
47. These Terms are subject to the laws and exclusive jurisdiction of Norway.
 

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Policy statement

48. In relation to the website: www.guldenkunstverk.com (‘the Site’).
49. The Site is owned by Gulden Kunstverk AS and complies with Data Protection Law relating to the personal information you supply online.
50. Any personal information that you provide to Gulden Kunstverk AS, whilst contracting with these entities is stored and controlled by Gulden Kunstverk AS, located at Gulden Kunstverk as, Guldenveien 11, N-3053 Steinberg. Norway.
51.

Gulden Kunstverk AS are Data Processors. The information you provide to Gulden Kunstverk AS may be shared with other companies controlled by the Gulden Kunstverk AS group that are either subject to this Privacy Policy or follow practices that offer the same level of protection as those described herein.

52.

By using our services, you give us your express consent to process your personal data as described hereafter.

 

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The data we collect

53. The information collected by the aforementioned entities when you register with us at the www.guldenkunstverk.com website is generally used to communicate with you and improve our services where possible, and specifically, to process payments. These functions may be carried out by us or appointed third parties who are bound by Data Protection covenants and must process the personal information in accordance with this Privacy Policy and the Data Protection Laws of Norway.
54. In addition to personal data such as name, e-mail address, delivery address, billing address, credit or debit card number and expiry date, we also analyse data about participants in order to provide a safe shopping environment for all users. Examples of the data we may collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login, password, computer and connection information such as browser type and version, your operating system and platform, the full Uniform Resource Locators (URL), through and from our website (including date and time), cookie number, products you viewed or searched for, your purchase history, personal preferences and any phone number recorded or used to call our customer services number. In using the Site you accept that your personal data may be used for such purposes.
55. We will not sell, distribute or disclose information about you or your personal usage of the Site without your express consent or unless required or permitted to do so by law. If you subscribe to our mailing lists for new release and other information. By subscribing to our mailing lists, you accept that your personal data may be used for such purposes.
56. Please note that we do provide links to other sites, which may not be governed by this Privacy Policy and you should view the respective privacy policies of those sites for further information.
57. Participants have the right to access their stored data, to rectify them if required and to object to the storage of their data for legitimate purposes. We would like to keep your information up-to-date, you may change any of the basic information we keep about you at any time by e-mailing us at info@guldenkunstverk.com.
58. In addition to the information which you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small text files the Site can use to recognise repeat users and allow us to observe behavior and compile aggregate data in order to improve the Site for you. Cookies also allow us to count the number of unique and return visitors to our Site.
59. You can configure your Internet browser to accept or reject certain cookies or inform you when a cookie is saved
60.

We do not cross the information recorded in the cookies with the personal information collected at the time of your registration on the Site or with your online activity.

61. Some of our business partners may themselves use cookies on their own websites. We have no access or control of these cookies; therefore we cannot accept liability for any malfunctioning of your PC or its installed web browser as a result of your access to any of the websites.
62. We may monitor customer traffic patterns, Site usage and related Site information in order to optimise your use of the Site and we may give aggregated statistics to a reputable third-party, but these statistics will include no information personally identifying you.
63. We may also use the Information we gather to notify you about important functionality changes and alterations to the Site, or offers of products, services or information that might be of particular interest to you. Your information may also be transferred to another company (based in the European Union or in a country ensuring an adequate level of protection) in the event of sale of our company to a third party. In that event, we will endeavour to ensure that your rights and freedoms in respect of the processing of your personal data are adequately and appropriately protected. By submitting your Information and ticking the requisite boxes on any order form or when subscribing to the services available on our Site, you expressly consent to such use and transfer, to the extent permitted by applicable law. If at any time you wish to stop receiving our newsletter or any other information you may have requested from us or any other company, please email or write to Customer Services at the address given for us above or click the Unsubscribe link at the bottom of any e-mail you receive from us.
 

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Sharing data

64.

We have business and technical partners whom we share data with to handle orders, process credit and debit card payments and provide a range of services, including for fraud protection purposes. They are bound by Data Protection covenants and must process the personal information in accordance with this Privacy Policy and the Data Protection Laws of Norway.

65.

In case any fraudulent activity is detected on the website, or, without limitation, in connection with the breach of intellectual property rights through the use of the website, we may release personal information in order to comply with any applicable regulation or assert our rights as well as our business partners’.

 

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66.

We may occasionally modify this Privacy Policy, such variations becoming effective immediately upon posting to the Site and by continuing to use the website, you will be deemed to accept any such variations.

67.

Should you have any queries regarding the above Privacy Policy, please e-mail us at info@guldenkunstverk.com